Terms of Use and Privacy Policy
1. Term
By accessing this website, you are agreeing to be bound by these website Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use the license
Permission is granted to temporarily download one copy of the materials (information or software) on BoChalet's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the material
- Use the material for any commercial purpose or for any public display (commercial or non-commercial)
- Attempt to decompile or reverse engineer any software contained on Tremblant Living's website.
- Remove any copyright or other proprietary notices from the material.
- Transfer the material to another person or "mirror" it on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by BoChalet at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on BoChalet's website are provided "as is." BoChalet makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, BoChalet does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limits
In no event shall BoChalet or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Tremblant Living's Internet site, even if BoChalet or a BoChalet authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on BoChalet's website could include technical, typographical, or photographic errors. BoChalet does not warrant that any of the materials on its website are accurate, complete, or current. BoChalet may make changes to the materials contained on its website at any time without notice. However, BoChalet makes no commitment to update the materials.
6. Liens
BoChalet has not reviewed all of the sites linked to its website and is not responsible for the contents of any such site. The inclusion of a link does not imply endorsement by BoChalet of the site. Use of any such site is at the user's own risk.
7. Changes to the conditions of use of the site
BoChalet may revise the terms of use for its website at any time without notice. By using this website, you agree to be bound by the then-current version of these terms of use.
8. Applicable law
Any claim relating to the BoChalet site shall be governed by the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions.
General conditions applicable to the use of a website.
Privacy Policy
Thank you for browsing the BoChalet website and familiarizing yourself with our privacy policy (hereinafter referred to as the "Policy").
By browsing our website or using our platforms or services, you acknowledge that you have read and understood this policy, and you agree that your information and personal data will be managed by it, where applicable.
Purpose of privacy protection
This Privacy Policy aims to inform our users about how we collect, use and protect their personal information.
To ensure this protection, BoChalet ensures that it obtains an individual's consent before collecting, processing and disclosing personally identifiable information.
The purposes and methods by which Tremblant Living, or any person acting on its behalf, will manage their personal data are explained in this policy. It is written in plain language to ensure full understanding and informed consent from users.
Methods of collecting consent
We ensure that we obtain the consent of every individual before collecting personal information. This consent may be express or implied and may be given by the individual themselves or by an authorized representative.
We request express consent, whether oral, electronic, or written. However, implied consent may be inferred from an individual's actions or inaction. For example, providing a name and phone number to obtain a response is considered implied consent to the collection of that information. To determine the type of consent required, we assess the nature of the personal information, the purpose for its collection, and the expectations of an individual in a similar situation.
If we intend to use personal information for a different purpose, we will specify this new purpose and consent will be requested again.
In some situations, such as a government request, it may not be possible to obtain an individual's consent to process their personal information. We will never share personal information outside the terms of this policy unless required or permitted by law.
Personal information collected
BoChalet may collect personal information in a variety of ways, but always lawfully and only for clearly stated purposes, as provided for in this policy, or as permitted or required by law.
The personal information we collect and its sensitivity may vary depending on the nature of your interactions with Tremblant Living. It is therefore essential for us to be clear about the information we use.
We take care to protect all personal information collected. We pay particular attention to data such as:
- Name and Contact Information: Last name, first name, email address, postal address, telephone number and other similar information used to communicate with you.
- Credentials: Passwords, secret questions/answers, and other similar information to secure access to your account.
- Demographic Data: Information such as your age, gender, country, and preferred language.
- Subscriptions: Information about your subscriptions to our communications.
- Browsing: Data relating to your use of our websites and tools. This includes data you provide or that is generated through your interactions and the history of your communications with our team.
- Support: Information provided in response to requests for support
- Preferences: Information about your tastes and interests, inferred or provided directly
- Inputs: Textual or handwritten data and related information
- Other data: Additional information collected during your browsing.
Purposes of data processing
We and our partners use technologies that collect non-critical information from your device to improve our offerings and provide you with advertising and content tailored to your preferences. You can choose to accept or decline some of these features.
- Essential and security: We use essential technologies and cookies to ensure the optimal functioning and security of our online services. They cannot be disabled. They help us and our partners secure your connection by saving your credentials, adapting your interface (for example, language choice), reducing fraudulent form submissions, and storing your preferences regarding the use of technologies that collect your information.
- Experience analysis and optimization: The data collected by these technologies plays a crucial role in constantly enriching your browsing experience. They help us and our partners understand how you interact with our online features (for example, where you come from and how you navigate) and to evaluate and analyze traffic on our platforms by generating statistics and traffic data (such as page views). You can revoke your consent regarding the use of these technologies at any time.
- Marketing and Advertising: This data helps us and our partners record the links you click and the pages you visit on our online platforms. This allows us to better identify your preferences and suggest offers and services tailored to your interests. It also facilitates the creation of target groups, i.e., groups of users with similar interests, in order to personalize our advertising campaigns and effectively evaluate their impact. You can revoke your consent to the use of these technologies at any time.
Purposes of data collection
The data we collect meets the purposes and objectives specified in our privacy policy.
Here are the reasons why your personal information is collected:
- To provide a service: We collect and process information necessary to fulfill our commitments and comply with our contractual agreements.
- To optimize and improve our products and services: Information obtained through the use of our services may be used to evaluate and improve our offerings.
- To provide personalized products and services: Collecting and analyzing data from your interactions with our services allows us to tailor our products and services to fully meet your cultural and entertainment preferences, including providing specific adjustments for customers who need them.
- Ensuring the confidentiality of our customers: The information we collect helps us confirm the identity and maintain the confidentiality of individuals who interact with us, whether by telephone, electronically or otherwise.
- To meet legal requirements: We collect data to comply with obligations arising from laws, regulations or international agreements.
Treatment methods used
BoChalet is committed to protecting your personal information and processing it in accordance with industry standards and norms, solely for the purposes for which it was collected, as stipulated in this policy or in any other specific notice.
However, given the security risks associated with Internet transmission, complete protection of such data cannot be guaranteed. Therefore, any information you transmit to us is sent at your own risk.
How to access and manage your personal data?
BoChalet ensures that the personal information it holds is as accurate, up-to-date and complete as is required for the purposes for which it is intended.
You have the right to request access to your personal information to verify it and to request its rectification if it is found to be inaccurate. If you believe that your data is inaccurate, or if you wish to consult your information, you can send a request using the contact details provided at the end of this policy.
We will do our best to provide you with prompt access to your data. However, for security reasons, we may need to confirm your identity.
There may also be times when we are unable to provide you with access to your information, for example if this would involve disclosing the personal data of another person who has not given their consent, or if there are legal constraints preventing such disclosure. In this case, we will inform you of the reasons why access is denied.
If your request concerns data on third-party websites or platforms, please contact those entities directly.
Sharing and reasons for sharing personal information with third parties
BoChalet does not disclose your personal information to companies, organizations or individuals outside of Tremblant Living, except to our authorized suppliers and partners who need access to this information for the purposes set out in this policy and in accordance with its provisions, as well as in the following situations:
- With your permission.
- For storage on servers, in which case your information may be routed through other jurisdictions. We only use reputable companies with strong privacy policies.
- For external processing purposes: We entrust your information to trusted companies or individuals to process it on our behalf, in accordance with our instructions, in compliance with this privacy policy, ensuring that the data protection is at least as strict as our own and complying with all other relevant security and confidentiality measures.
- For legal reasons: We share your information outside of our company if necessary to comply with established laws and regulations or if ordered by a court.
BoChalet will not sell or rent your personal information to third parties.
Retention of personal data
BoChalet retains the information it collects for varying periods of time, depending on the type of information and its relevance to our product and service offerings. Throughout this retention period, BoChalet implements physical and technical measures to ensure the security and accuracy of personal information.
Personal information may be stored outside the user's country of residence, particularly if a third-party provider or other entity to which we transfer information under this policy is based abroad. In these situations, personal information may be subject to the laws of the country or territory where it is stored, and local authorities may have access to it.
Once the retention period expires, personal information is deleted.
Cookies and profiling technologies
With your consent, BoChalet may use cookies, web beacons, pixels, log files, or other technologies to collect specific personal information about visitors to our websites, as well as the recipients of our newsletters, invitations, and other communications. Cookies are pieces of data sent by the server to the browser when you visit a site, allowing the current session to be uniquely identified. This information may include details such as your IP address, browser type and version, the pages of our site that you visit, the date and time of your visit, the duration of your session, and other statistics.
Please note that our website may contain links to third-party websites. Our privacy policy no longer applies once you leave our site. BoChalet is not responsible for the collection or processing of personal information by these third parties or through these external sites.
Entry into force
This policy applies from January 1, 202
Updated: August 30, 2023
Other information
Your privacy is very important to us. That's why we've developed this policy to help you understand how we collect, use, communicate, and disclose personal information. The following paragraphs describe our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which the information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information for as long as necessary to fulfill those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete and up-to-date.
- We will protect personal data by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make available to customers information about our policies and practices relating to the management of personal information.
- We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.